topic Re: auto rotation issue - xperia v in Other/General

auto rotation issue - xperia v

Tougheart — Wed, 05 Mar 2014 15:20:49 GMT

This is a new xperia v I got two days ago, first day it was perfectly fine, put it on charger, went to sleep, and in the morning I found out that it stays on landscape the whole time when I have auto rotation on, no matter what position it is on, it won't go portrait.

Can someone help me with this issue please?

Re: auto rotation issue - xperia v

Uliwooly — Wed, 05 Mar 2014 15:26:12 GMT

the only way it will rotate is if its connected to a Dock, otherwise only apps will rotate (whenever you open them)

Re: auto rotation issue - xperia v

Tougheart — Wed, 05 Mar 2014 15:31:38 GMT

Apps rotate according to the phone's position, and that's what was happening the first day, then almost all the apps (Chrome - Google Play - Facebook) for example are always on portrait no matter what position the phone is on

Re: auto rotation issue - xperia v

Alexander1 — Wed, 05 Mar 2014 15:31:51 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

That sounds quite strange. Have you tried to remove the battery for a while?

Re: auto rotation issue - xperia v

Tougheart — Wed, 05 Mar 2014 15:34:17 GMT

I didn't try that, for how long do you think I should do it?

Re: auto rotation issue - xperia v

Uliwooly — Wed, 05 Mar 2014 15:35:08 GMT

If it all fail you can repair your phone with SUS or PCC

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: auto rotation issue - xperia v

Tougheart — Wed, 05 Mar 2014 16:28:13 GMT

Thanks Alexander, that worked.
But what would be the reason behind that?

Re: auto rotation issue - xperia v

Alexander1 — Thu, 06 Mar 2014 10:58:01 GMT

It's hard to say what may have caused the problem. It might been some 3rd party app acting up or something else. If it works fine now, the behavior should not get back.

Please keep us updated if this happens again.