topic Re: Contact Sync Problems in Other/General

Contact Sync Problems

Braddington — Thu, 13 Mar 2014 01:29:33 GMT

Hello everyone,

I am having a problem with my Xperia TL syncing its contacts with a 2014 Toyota 4runner. The contacts sync but contacts that are not on my telephone are showing up and I have some contacts showing up thrice. The documentation for the car shows that the Xperia TL is a compatible handset. I deleted all the accounts for contacts on my telephone. I made sure all the contacts have been cleared out and contacts I have deleted long ago are still showing up. I don't understand why contacts I have deleted long ago are showing up when I sync my telephone. Is there anything I am not doing to get rid of these contacts?

Re: Contact Sync Problems

Braddington — Thu, 13 Mar 2014 02:48:29 GMT

I went to the apps: contacts, contacts import, and contacts storage to clear the data and it didn't make a difference. Contacts that I have deleted long ago are still showing up on the head unit. It has to be the telephone since this data is coming from the telephone. Is there an app I haven't cleared that I need to clear?

Re: Contact Sync Problems

Rickard — Thu, 13 Mar 2014 07:08:35 GMT

Clearing data for the app called contacts storage will delete all contacts stored in the phones memory. As you still see these contacts in the car i suspect they are either synchronized to an account (for example Gmail), stored on your SIM-card or cached in the cars memory.

First check the filter under Contacts -> [menu] -> Filter and check that all categories for all contacts are enabled.

Depending on the software in your phone you may not have an option for SIM contacts under Contacts -> [menu] -> Filter. In that case, try starting the phone without the SIM-card and connect it to the car just to see if they are located on the SIM.

If that doesn't help, try resetting your car unit.

Re: Contact Sync Problems

laci_csk — Thu, 13 Mar 2014 07:12:33 GMT

How can I delete a contact from a SIM ? How can I see the Sim or Sim contacts?

Re: Contact Sync Problems

Rickard — Thu, 13 Mar 2014 08:05:26 GMT

Depending on software version and where the phone was sold you may have SIM-contacts under Contacts -> [menu] -> Filter and if you enable it you can see, edit and remove SIM-contacts as any other contact.

If you don't have any option for SIM-contacts under Contacts -> [menu] -> Filter, try downloading an app for managing SIM-contacts from Google Play.

Re: Contact Sync Problems

laci_csk — Thu, 13 Mar 2014 08:25:28 GMT

No I dont have no option from Sim in contacts menu. Will try some app.

Thanks for answering.

Re: Contact Sync Problems

Braddington — Thu, 13 Mar 2014 20:22:29 GMT

I did use a third party app and was able to delete all the contacts on my SIM card. I now am able to sync the telephone to the vehicle and only see the contacts that are in my contacts list.