topic Re: No sync of contacts and calander since update in Other/General

No sync of contacts and calander since update

austrolorp — Tue, 10 Sep 2013 21:17:01 GMT

Since the last update, my acro s will not sync my phone contacts and calander with outlook or gmail. It also will not charge the battery when connected via usb to the computer

Re: No sync of contacts and calander since update

Uliwooly — Tue, 10 Sep 2013 21:53:24 GMT

Do you have Stamina on? go to settings > accounts > google > tap on your gmail > scroll down > do you see any errors?

is Sync on?

as for your battery, does the LED turn on when you connect it to your PC? if it does but it doesn't seem to charge your phone most likely you are draining the battery faster that it can recharge it, that's normal if you are using your phone or tethering, etc.

Don't forget to give Kudos

Re: No sync of contacts and calander since update

austrolorp — Tue, 10 Sep 2013 22:05:23 GMT

What is Stamina?

There are no errors in settings as you suggest. I am not worried about the charging but the sync is one of the most inportant functions for me. It worked perfectly before the update. Now only PC companion, outlook and gmail sync and ignor the phone!

Re: No sync of contacts and calander since update

Uliwooly — Tue, 10 Sep 2013 22:14:07 GMT

You could try this

1) remove the gmail account > restart your phone > re add the gmail account

2) repair your phone with either PCC or SUS

BTW do you have sync on or off?

Don't forget to give Kudos

Re: No sync of contacts and calander since update

austrolorp — Tue, 10 Sep 2013 22:28:40 GMT

sync is on.

I removed gmail, restarted the phone and added the account but no luck.

Re: No sync of contacts and calander since update

Uliwooly — Tue, 10 Sep 2013 22:32:05 GMT

Repair your phone with SUS

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget the Kudos

Re: No sync of contacts and calander since update

austrolorp — Wed, 11 Sep 2013 01:02:37 GMT

Promlem solved thank you very much.

Re: No sync of contacts and calander since update

Uliwooly — Wed, 11 Sep 2013 03:35:37 GMT

Anytime