topic Re: Cannot restore data from old phone?? HELP.. Please.. in Other/General

Cannot restore data from old phone?? HELP.. Please..

kellmarie — Tue, 16 Jul 2013 22:22:15 GMT

Hi,

I had a Xperia T and lost it last week, I have a back up file on my computer that I did with PC Companion. When my new phone arrived this morning I tried to restore this and it says the back up is not compatible with my device even though its the exact same make and model. Does anybody know what is wrong and how to fix it? I've got very important contacts on there and I don't know how to get my data back. I've tried everything. HELP!

KellMarie''#

Re: Cannot restore data from old phone?? HELP.. Please..

Uliwooly — Tue, 16 Jul 2013 22:29:47 GMT

interesting, does it has the same android version and/or build number? have you synced your contacts with google?

Re: Cannot restore data from old phone?? HELP.. Please..

kellmarie — Tue, 16 Jul 2013 22:36:14 GMT

I'm not entirely sure, The pc companion updated automatically but i think it was before i backed up my phone and now it wont restore.. and i didnt put it google but i wish i did now

Re: Cannot restore data from old phone?? HELP.. Please..

Uliwooly — Tue, 16 Jul 2013 23:03:26 GMT

you can still restore your contacts manually

check this thread

http://talk.sonymobile.com/message/500706#500706

Re: Cannot restore data from old phone?? HELP.. Please..

Uliwooly — Tue, 16 Jul 2013 23:04:16 GMT

for future reference

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

Re: Cannot restore data from old phone?? HELP.. Please..

kellmarie — Tue, 16 Jul 2013 23:09:06 GMT

thank you!x

Re: Cannot restore data from old phone?? HELP.. Please..

Uliwooly — Tue, 16 Jul 2013 23:14:03 GMT

anytime