topic Re: backup issue. in Other/General

backup issue.

Turki — Fri, 24 May 2013 11:26:09 GMT

hi guys,

i tried several time to backup my XS using PCcompa but nothing hapened. this problem started when i've update PCcompa. any idea?

Re: backup issue.

jdhutt — Fri, 24 May 2013 11:28:56 GMT

wouldn't bother you'll have loads of trouble getting stuff back.

I use Super Backup with an OTG cable and usb pendrive for mine and have backed up and restored everything without any problem with it.:smileywink:

Re: backup issue.

Turki — Fri, 24 May 2013 11:39:36 GMT

so you recommand using an externel driver to backup the data?

Re: backup issue.

jdhutt — Fri, 24 May 2013 11:45:38 GMT

yeah - used PCC the first time and never got anything back (luckely i'd copied all of the photo's etc to the PC before I did the upgrade to ICS) so it was only a case of adding contacts back in yo the phone and lost all messages

Re: backup issue.

Rickard — Mon, 27 May 2013 13:56:26 GMT

If you have alot of files on the phone it might take a while for PC Companion to scan all files and it may look like PC Companion is not responding. There might also be a problem with the installation and if so you need to uninstall PC Companion and then reinstall it from http://www.sonymobile.com/global-en/tools/pc-companion/.

The app called Backup&restore in the phone does however save more data (also apps) so another solution is to connect a USB-drive using a USB-adapter and make a backup to the drive directly from the phone.

Depending on how much free storage you have you could also make a backup to the internal storage in Backup&restore. Then connect the phone to your computer and copy the folder called .semc-fullbackup to your PC.

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