topic Re: Contacts sync issues with Gmail in Other/General

Contacts sync issues with Gmail

marcel_glen — Mon, 26 Nov 2012 01:32:00 GMT

I have a basic question about contacts sync to GMail. I regularly sync my contacts to my GMail, but I could not find the update when I check my contacts at my Gmail. Here is the case. For example, I added a new contact yesterday and put it under Phone contact instead of my Gmail. After doing sync regularly with my Gmail, I expect the newly added contact to be found in my Gmail.

But, I could not find the newly added contacts in my Contact Manager at Gmail. The second issue is I cannot move the contact, that I stored at phone memory, to my Gmail. This hampers me from including contacts from both my Phone Memory and Gmail into one group. Should I really do both tasks -moving contacts to Gmail contact manager and from phone memory to Gmail- manually? This could be tiring as I have added dozens of new contacts.

Re: Contacts sync issues with Gmail

Trubo_XL — Mon, 26 Nov 2012 02:37:48 GMT

Your contacts may be hidden...

To show the contacts,

Go to Contacts > Physical Menu Button > Filter > Google > Check Everything in that option > OK

You should see the New contacts in the app...

Regards,

Trubo

Re: Contacts sync issues with Gmail

marcel_glen — Mon, 26 Nov 2012 03:55:34 GMT

I already acknowledged that option, my question is why the newly added contacts at my Sola do not appear at my Gmail contact manager when I opened it at my PC internet browser. And also, is there any method to move Sola contacts added under Phone memory to Gmail memory other than manually?

Re: Contacts sync issues with Gmail

Michael-J — Mon, 26 Nov 2012 17:26:52 GMT

The contacts would need to be set as Gmail contacts for these to sync with your online account. Any contacts saved as phone contacts would not sync with this. To change the contact location you would need to back up the phone contacts to the internal storage of the phone, then when you restore them you would choose to import them as Gmail contacts rather than phone contacts.

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Re: Contacts sync issues with Gmail

marcel_glen — Tue, 27 Nov 2012 04:20:58 GMT

Thank you. That solves it.