topic Re: Synchronization problem with Google & SE in Other/General

Synchronization problem with Google & SE

Thu, 03 Feb 2011 14:09:44 GMT

After the last update ( software n : 2.1.A.0.435) my phone doesn't make contacts sync nor with Google account neither with SE, when I try to make it manually everything looks OK but when I open my accounts on PC there is no Change!!!

Before the last update it was working perfectly, I tried many times and no changes.

Did any one face this problem??

Re: Synchronization problem with Google & SE

Uliwooly — Thu, 03 Feb 2011 14:51:49 GMT

try

Settings

account & sync

tap on Google

pres MENU and tap on Sync Now

Re: Synchronization problem with Google & SE

Thu, 03 Feb 2011 15:34:37 GMT

Tanks for the reply, I already did and everything looked OK but when I open the contacts in my Google or SE account there is nothing!!

Re: Synchronization problem with Google & SE

Uliwooly — Thu, 03 Feb 2011 20:22:24 GMT

on your computer, go to your gmail, click on contacts and make sure all the contact's info is there.

Re: Synchronization problem with Google & SE

Fri, 04 Feb 2011 21:45:07 GMT

there is no contacts in my Gmail account, the sync worked with SE account

the other problem now in my contacts when I open any contact I see the numbers and emails addresses duplicate in the same contact, I opened (Groups button) and put a tick only on Phone contact

Re: Synchronization problem with Google & SE

Uliwooly — Fri, 04 Feb 2011 21:50:55 GMT

open your phonebook press MENU -> account & sync -> check which accounts are syncing contacts,

if you have facebook, twitter, sony ericsson, google, etc and it has a GREEN circle next to it, tap on it, and uncheck "contacts" in that account

I still suggest that you input all your contacts to gmail, that way you can delete ALL your contacts from your phone, turn off sync contacts from ALL the accounts (and after you input all the contacts to your gmail)

settings -> account & sync -> tap on google -> check contacts -> press menu -> sync now

that will solve repetitive contacts/info

Re: Synchronization problem with Google & SE

Sat, 05 Feb 2011 06:33:26 GMT

the main problem that I cannot input the contacts to my Gmail account

Re: Synchronization problem with Google & SE

Uliwooly — Sat, 05 Feb 2011 06:47:01 GMT

what happen when you go to your gmail, and you click on contacts? (do this on a computer)

Re: Synchronization problem with Google & SE

gwhispererz — Sat, 05 Feb 2011 06:49:41 GMT

Login gmail account from PC, click Contacts (left side of screen, just below 'Mail')>New Contacts (left side of screen, just above 'My Contact'). You should know what to do from there. Have fun.

Re: Synchronization problem with Google & SE

Sat, 05 Feb 2011 07:05:49 GMT

I don't find any of my phone contact in my Gmail account

Re: Synchronization problem with Google & SE

Sat, 05 Feb 2011 07:11:02 GMT

Thank you , but I don't want to input a new contact in my Gmail Account I just want to bring my phone contacts to my Gmail account

Re: Synchronization problem with Google & SE

Uliwooly — Sat, 05 Feb 2011 07:15:10 GMT

if you don't have any contacts saved on either Sony Ericsson nor Gmail, theres nothing your phone can sync to.

Re: Synchronization problem with Google & SE

Sat, 05 Feb 2011 07:20:30 GMT

Do you mean that I cannot export the contacts from the phone to the Gmail account??

I have contacts in the SE account and I managed to sync with my phone.

Re: Synchronization problem with Google & SE

Uliwooly — Sat, 05 Feb 2011 07:45:47 GMT

I'm a bit confused on what you're having issues with, yes you can transfer your contacts on your X10 to your Google account

Re: Synchronization problem with Google & SE

suze — Sat, 05 Feb 2011 07:52:08 GMT

I have just read this thread and am probably going to state the obvious... you do have within Menu>Settings>Accounts & Sync the Background Data and Auto-sync ticked? And you do have a data connection running on the phone, either wifi or 3g.

Re: Synchronization problem with Google & SE

Sat, 05 Feb 2011 08:06:27 GMT

Thanks for your patience :smileyconfused:, the problem: when I make sync my phone doesn't send my contacts to my Gmail account

Re: Synchronization problem with Google & SE

gwhispererz — Sat, 05 Feb 2011 08:13:39 GMT

It is because your PHONE contacts is different from GMAIL contacts, since there is no GMAIL contacts in your phone, there will be no contacts sync-ed to your gmail account.

Re: Synchronization problem with Google & SE

Uliwooly — Sat, 05 Feb 2011 08:18:46 GMT

exactly, you need to

1) either add manually or sync your contacts to your phone

2) once your contacts are on your phone you can sync them to Google/Gmail

you can enter them manually to your gmail contacts and then sync your phone

Re: Synchronization problem with Google & SE

Sat, 05 Feb 2011 08:40:57 GMT

Yes , I do.

Re: Synchronization problem with Google & SE

Sat, 05 Feb 2011 09:05:56 GMT

Sorry I'm little bit confused, briefly : I have no contacts in my Gmail account , I have almost 300 contacts in my phone ( numbers, Emails... etc) I'm trying to sync between them to transfer the contacts from my phone to my Google account , I tried everything but still when I open contacts in Gmail (in PC) I don't find anything.