topic Re: Wifi disabled in M Series

Wifi disabled

YokyLaw — Sun, 13 Aug 2017 06:08:01 GMT

My phone can't reiceve Wifi because when a try to active it, it comeback disable. I try to restart my device but it don't change anything ... Please can you help me ?

Re: Wifi disabled

Qatrium — Sun, 13 Aug 2017 06:41:44 GMT

@YokyLaw

Start troubleshooting by restarting your phone into safe mode, this will disable all installed 3rd party apps. If the problem is resolved then one of your installed apps is causing this issue and you have to figure out which one. Start by uninstalling those apps you installed recently.

Re: Wifi disabled

YokyLaw — Sun, 13 Aug 2017 06:59:27 GMT

I test it but the wifi is always disable ...

Re: Wifi disabled

Qatrium — Sun, 13 Aug 2017 07:09:56 GMT

@YokyLaw

Then I'd suggest that you perform a software repair using Xperia Companion. This will do a clean installation of the latest firmware and will also wipe your internal memory. Don't forget to backup using Xperia Companion, but preferably without adding apps or settings to the backup.

Follow the steps given in blue links, and keep us updated.

Re: Wifi disabled

YokyLaw — Sun, 13 Aug 2017 09:03:09 GMT

It doesn't work too

Re: Wifi disabled

Qatrium — Sun, 13 Aug 2017 10:24:40 GMT

@YokyLaw

If performing a software repair using Xperia Companion did not solve the problem, then you need to contact your Local support and get your phone inspected by a professional.

Re: Wifi disabled

coolaarne — Thu, 07 Sep 2017 07:11:11 GMT

Do you use also a smart watch?