topic Re: Can't Install Spotify on my KDL-43W805C TV in Android TV

Can't Install Spotify on my KDL-43W805C TV

HandOfIke — Sat, 28 Sep 2019 22:33:30 GMT

I recently brought a KDL-43W805C TV used, when I got the TV it had the Spotify App installed but the TV was full of someone else's account so I did a factory reset so it was fresh for me. Everything has worked out fine except I have not being able to install the Spotify App.

When I select install it just goes a to a dark screen with a spinning progress wheel but that is as far as it goes. Just keeps spinning but the App doesn't install...

Can anyone offer any help as to why this is happening and what I could do about it?

Kind regards

Re: Can't Install Spotify on my KDL-43W805C TV

HandOfIke — Mon, 30 Sep 2019 12:28:48 GMT

Just incase anyone else has the same problem I solved this myself.

I went into the Settings > Apps >

Then went into both Google Play services and Google Play Store

And selected Clear Data in both.

After that Spotify installed with no problem.

Re: Can't Install Spotify on my KDL-43W805C TV

Pascale_F — Tue, 01 Oct 2019 18:52:15 GMT

Hi HandOfIke,

Great that you found a fix!

Cheers,

Pascale